FAQ

Questions answered.

Everything you need to know about BORTS — from ingredients to shipping.

Product

Borts is air-dried beef — ultra-lean protein shavings made from lean cuts. It's a traditional Mongolian preservation method refined for modern life. Lightweight protein fuel that travels anywhere.

BORTS has just 2 ingredients (beef and salt) vs jerky's 10-15. Zero sugar vs 6-10g in typical jerky. Ultra-thin shavings vs thick chewy strips. Higher protein density because less moisture. No preservatives, nitrates, or marinades. It's cleaner, leaner, and lighter.

Beef, salt. That's it. No fillers, no preservatives, no sugar, no soy, no nitrates.

Contains beef. Produced in a facility that may process other allergens.

Each pack contains 25g of protein and approximately 110 calories. That's more protein per gram than most jerky, protein bars, or shakes — with zero sugar.

BORTS has a clean, savory beef flavor with mild saltiness. The air-drying process concentrates the natural beef taste without the sweetness or chewiness of jerky. The ultra-thin shavings have a light, airy crunch.

Yes. BORTS is zero-carb, zero-sugar, and made with just beef and salt. It fits perfectly into keto, paleo, Whole30, carnivore, and most low-carb diets.

BORTS is whole food protein — just beef, no powders or processed ingredients. Unlike bars (which often have 15-20g of sugar) or shakes (which require mixing), BORTS is ready instantly with zero sugar and no preparation needed.

Storage & Shelf Life

12 months unopened, 1 month after opening. Store in a cool, dry place away from direct sunlight.

No. BORTS is shelf-stable and doesn't require refrigeration before opening. After opening, seal the package tightly and consume within a few weeks for best quality.

Store unopened packs in a cool, dry place. After opening, reseal tightly or transfer to an airtight container. Keep away from moisture and direct heat.

Ordering & Shipping

Place your preorder now to secure your spot. Your card will be charged at checkout. Orders ship Spring 2026. You'll receive tracking information via email once your order ships.

All preorders are scheduled to ship Spring 2026. You'll receive an email with tracking information once your order is on its way.

Currently shipping within the United States. International shipping coming soon. Sign up for our newsletter to be notified when we expand.

3-5 business days (US). Actual delivery times may vary based on location and carrier.

Free shipping on orders over $50. Standard shipping rates apply to smaller orders.

Returns & Refunds

Due to the nature of food products, we cannot accept returns on opened items. If you receive a damaged or defective product, please contact us within 7 days of delivery for a replacement or refund.

Preorders can be canceled for a full refund before they ship. Once an order has shipped, it cannot be canceled. Contact us at hello@eatborts.com for cancellation requests.

Contact us at hello@eatborts.com within 7 days of delivery with photos of the damage. We'll send a replacement or issue a refund.

Other

Yes. We work with retailers, gyms, and specialty food stores. Contact us at hello@eatborts.com for wholesale inquiries.

BORTS is made in the USA using traditional Mongolian air-drying methods that have preserved protein for centuries. We combine heritage techniques with modern food safety standards.

Email us at hello@eatborts.com for general inquiries, or visit our contact page. For press inquiries, reach out to press@eatborts.com.

Still have questions?

We're here to help.